Lehigh Valley Health Network (LVHN) is seeking a compassionate Clinical Concierge to enhance the patient experience in our Healthcare & Medical Services department. In this role, you will be the first point of contact for patients, guiding them through check-in, registration, scheduling, and wayfinding while ensuring accurate documentation in our EHR. You will coordinate closely with nurses and clinicians, support insurance and billing inquiries, and provide timely updates to patients and families. LVHN offers a collaborative culture focused on excellence, community well-being, and growth opportunities across our dynamic healthcare network.
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